This badge empowers learners to utilize tailored communication strategies with patients speaking languages other than English to enhance health literacy, reduce miscommunications, and improve outcomes.
All activities below must be completed to earn the Cultural Communication Champion badge.
Actionable Strategies in Your Role as a Pharmacist in Inclusive Patient Management and Respectful Care
(30 minutes)
In this CME Outfitters Snack series, expert faculty will open a discussion around the dynamic and evolving topics of bias and cultural humility that will illustrate strategies and actionable steps for pharmacists to improve inclusive patient management, cultural humility, and delivering equitable care. Faculty will discuss strategies including removing barriers, making accommodations, and delivering informed, respectful, and sensitive care.
Actionable Strategies for Pharmacy Technicians in Inclusive Patient Management and Respectful Care (30 minutes)
In this CME Outfitters Snack, expert faculty will open a discussion around the dynamic and evolving topics of bias, racism, discrimination, and cultural humility that will illustrate strategies and actionable steps for pharmacy technicians to achieve inclusive patient management and equitable care, including removing barriers, making accommodations, and delivering informed and sensitive care.
Culturally Respectful Care: Foundational Principles for Self and Practice Evaluation (45 minutes)
This CME Outfitters Snack is the foundational program of an 11-part series on culturally respectful care and addressing health care disparities. Expert faculty will engage learners in a comprehensive educational initiative that will help them to identify the various underlying root causes of disparities, integrate the practice of cultural humility into all clinical interactions, and incorporate regular self-assessment for bias into standard clinical practice to enhance the patient experience and improve outcomes.
Proceedings of the Forum: Addressing Unconscious Bias and Disparities in Health Care: A Call to Action (60 minutes)
This CME Outfitters Newsletter article focuses on historical and present-day sources of health care disparities as discussed in a trail-blazing, two-day, round-table seminar. The discussion included the effects that disparate health and health care have on vulnerable minority populations, and specific strategies to mitigate structural and interpersonal racism to counter these disparities and promote best practices for equitable patient treatment and outcomes.
Beyond Words: Applying Comprehensive Health Literacy Principles for Better Patient Outcomes in Practice (45 minutes)
In this CME Outfitters Snack, expert faculty will explore strategies for enhancing health literacy and overcoming LEP barriers. The focus will be on interdisciplinary collaboration to improve patient outcomes and equity in health care delivery. Learners will be equipped with tools such as Transcreation and the Teach-Back Method to address health literacy in practice.
Population-Based Health in Practice: Addressing Health-Related Social Needs for Hispanic/Latino Patients (45 minutes)
Clinical experts will lead an educational discussion on best practices designed to mitigate some of these disparities and engender mutual trust in the health care setting. This presentation shares interventions that address and relieve stigma experienced by Hispanic/Latino patients with the goal of making the clinic a place where they feel welcome and heard.