Pharmacy Health Services Training Hub

The Pharmacy Health Services Training Hub is a centralized learning destination designed to support clinical professionals—pharmacists and pharmacy technicians‒in strengthening their patient engagement skills through accredited educational opportunities. The Hub offers access to curated training content that empowers participants to deliver high-impact, culturally responsive care while earning CME credits. As part of its inaugural suite, learners can earn the Population Health Champion Badge, which equips professionals with tools to identify and address health disparities, leading to stronger patient connections and community trust. Additionally, the Multilingual Connector Badge supports skill building for engaging non-English speaking patients, fostering more inclusive communication, and driving increased outreach completion rates. This platform serves as a critical resource for professionals committed to delivering exceptional and equitable care across diverse populations.

Digital Badging Program

Digital badges are visual displays of achievement and competency within a specific subject or skill set. Digital badges can represent direct measures of competency through performance assessments, rubrics, and other knowledge evaluations.

Our digital badges are:

Verifiable: Our badge credentials contain verifiable data to show what you have learned and how you learned it.

Shareable: Badges can be shared across numerous social media platforms and can be embedded into email signatures, CVs, and webpages.

Legitimate: Badging is a transparent way to tell people about your skills and competencies.

The activities below are categorized by the steps necessary to earn badges

Step 1: Select Learn More under the applicable Badge below

Step 2: Complete full series of activities listed

NOTE: Badges are issued a month in arrears.

For Example: activities completed in January, badges will be issued in February.

Population Health Champion

Learn More

Multilingual Patient Connector Badge

Learn More

Resources

Implicit Association Test

Understanding how implicit bias impacts our lives is a theme running through each of the Diversity and Inclusion activities. We all have biases; we can learn more about our biases by taking the implicit association test (IAT). This first step in understanding bias can help us unravel the myths we may have learned and move forward with compassion and cultural humility to help address health disparities today.

ACCESS TEST

Clinician Guide to Implementing Gender-Neutral Terminology

Using assumptive or gendered terms for pronouns, relationships, or bodies in health care can be harmful to patients because it reinforces stereotypes around gender expression and identity. Until the HCP has had a chance to establish patient consent around terminology, consider using gender-neutral terms to cultivate an inclusive environment for your patients of all gender identities.

Learn more about the intersections of gender, language, inclusivity, and health equity, as well as suggested language swaps in this free PDF guide.

Download Resource

Clinician Guide to Understanding Pronouns

Pronouns are the language we use in order to refer to other people. In order to avoid assuming someone’s pronouns based on factors like appearance, we should routinely share our pronouns and ask for the pronouns of others. Learn more about common pronouns, the harm of assumptions, pronouns in the workplace, and more, in this free PDF guide.

Download Resource

How To Be A Good LGBTQIA+ Ally

An ally is one who knows and cares about an LGBTQIA person. For some, being an ally will be as easy as breathing. For others, it will take intentional effort. To learn more about LGBTQIA+ allyship, download this free PDF guide.

Earn a Digital Badge

How to claim your badge? It’s easy!

Step 1: Complete the Activity Requirements
Once you’ve completed the requirements for a digital badge, you will receive an email from our badging partner, Credly, inviting you to claim your badge.
Step 2: Claim your Credly badge
Use the link provided in the invitation email to claim your digital badge.
Step 3: Share Your New Credential
Start by sharing your badge on LinkedIn, Facebook, or Twitter. Or add it to your email signature or webpage for added visibility.